Talk to a real person in Anji
WhatsApp is fastest. Tell us your dates, group size and what you love — you get a day-by-day plan and a clear price, usually within two hours.
WhatsApp, phone, email — pick one
+86 139 0187 1329
Fastest. Voice notes welcome. 07:00–22:00 China time.
Phone
+86 139 0187 1329
For calls from inside China or when you need an answer now.
tour@stmtour.com
Best for group lists, invoices and detailed itineraries. Reply within 24 h.
WeChat / LINE
Scan the codes on the right. WeChat is handy inside China for live location; LINE suits guests from Thailand and Taiwan, China.
WhatsApp & phone live 07:00–22:00 China time. Overnight messages answered by 08:00.
Three ways to reach a person
One WhatsApp number, one WeChat account, one inbox — answered by the same two people in Anji. Scan codes for all three sit in the footer of every page.
In WeChat, search phone +86 139 0187 1329 → add contact.
Best for guests already in China, and for anything you want to send as a photo.
Pick-up
Free name-sign meet-and-greet at Hangzhou Xiaoshan (HGH), Shanghai Pudong (PVG) and Hongqiao (SHA), and at Anji high-speed rail station. Flight delays cost nothing extra.
Payment
WeChat Pay, Alipay, bank transfer, or PayPal by arrangement for overseas guests. 30% deposit confirms the booking; balance due three days before travel.
Languages
English and Chinese daily. Thai, Vietnamese, Indonesian, Malay and Filipino guides on request, seven days' notice. This site is published in seven languages.
Six promises, in writing
Ask any operator these six questions. We have published our answers so you do not have to.
Published prices
The number on the page is the number you pay. Every quote is fixed in writing on WhatsApp before any money moves. No surprise supplements at the gate.
No forced shopping
No factory stops, no 'silk experience', no commission shops. Ever. If a driver suggests one, that stop is free.
No subcontractor swap
The driver and guide you are quoted are the ones who show up. We do not downgrade vehicles or swap guides to protect a margin.
No paid rankings
Nothing on this site paid to be listed, and we say when a famous spot is not worth your hour. Commission partners are disclosed on the fair-platform page.
Real reviews
Traveller quotes here are real public reviews of Anji, word for word, with platform, author and date. The lukewarm ones stay in. Our own guest feedback will be published the same way, unedited.
Refund rules up front
Non-refundable items (theatre seats, ski passes) are flagged before you pay, never discovered after. Weather cancellations are rebooked or refunded.
The full framework behind these promises — rankings, commissions, how this site earns — is on the fair-platform page.